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FAQ

Does AuraCRM send emails or bill clients automatically?​

No. Every AI output is a proposal you review and approve. An email sends only when you approve that draft; an invoice exists only when you approve it; a client stage moves only when you accept the change. See AI proposals.

Is voice capture always listening in the background?​

No. Capture today is foreground, tap-to-record. You start and stop each recording. Fully ambient, always-on capture is a future phase and is not something AuraCRM does yet.

How do I sign in?​

With Google, on web and mobile. There is no separate password. See Getting started.

What does the free tier include?​

The manual CRM plus 2 AI runs per month so you can try the full workflow. Paid tiers raise or remove that cap — see Plans & limits.

How do I pay, and why is there no card checkout?​

Billing is a direct bank/account transfer via aoneahsan.com/payment, confirmed by an admin, which activates your plan. There is no card processor. Always include the transfer reference AuraCRM shows you.

Is AuraCRM HIPAA compliant?​

AuraCRM uses a HIPAA-ready architecture, but it is not a certified HIPAA product today. Certification (a signed BAA and audit) happens at go-live. See Security & privacy.

Who can see my clients' data?​

Only you. Access is enforced at the database level with row-level security, so other users — and non-admins reaching an endpoint directly — cannot read your data. Client portals are shared only via magic links you create and can revoke.

Can I export or delete my data?​

Yes. You can export your data and delete your account from Settings; deletion cascades to your records and removes your stored files. See Deleting your account.

It stops working immediately and shows an "access expired" screen. See Client portal.

How do I get help?​

Support and contact go through the developer: aoneahsan@gmail.com. You can also open an issue on the documentation repository. To support the project, see aoneahsan.com/payment.